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Hotel
Guest Reviews & Rating for Hotel Excellency
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.9/5
1091 Ratings
538 Reviews
5
307
4
419
3
202
2
82
1
81
What our guests say?
- good staff (105)
- n clean bathroom (94)
- nice location (67)
- good stay (57)
- south railway station (53)
- nice food (41)
- + 6 more
AM
Arpito Mitra (Stayed 12 Feb, 2025)
group Traveller
5/5
this is is my 3rd stay here. awsum hotel. too comfortable and hygenic. polite staffs. excellent service. good food
Krishna prasad (Stayed 25 Dec, 2024)
solo Traveller | 75 Reviews Written
3/5
Good Hotel Rooms are neat and clean..Near by MG road and railway station
room cleaness need to improve
VV
Vishnu Valsan (Stayed 8 Dec, 2024)
group Traveller
4/5
AZ
Ayisha Ziya (Stayed 12 Nov, 2024)
group Traveller
5/5
it was good stay .. service was good…rooms are clean and its worth the price .
SM
Shajy Mathew (Stayed 30 May, 2024)
solo Traveller | 12 Reviews Written
3/5
It was an okay stay. Bed sheet was not very fresh. The bath towel needed a replacement
Gopalakrishnan Subramaniam (Stayed 28 May, 2024)
solo Traveller | 116 Reviews Written
5/5
This time I stayed in Room 110. For three days. As usual the rooms, wash rooms and common spaces were sparkling clean. The Room service was excellent. The Front Office was polite, helpful and professional.
The food quality is deteriorating rapidly. It's better to avoid food here. I did not mention this in my previous reviews on this Hotel, hoping that they would address it and correct it. But they do not seem interested in ratifying. I have brought this matter to their notice many times, nonetheless.
FOR STAY THIS IS THE BEST PLACE.
Gopalakrishnan Subramaniam (Stayed 18 May, 2024)
group Traveller | 116 Reviews Written
5/5
Hotel Excellency is one of the oldest and sought after Hotels in Ernakulam. Thru opened Business in the beginning of 90s. The Hotel had the reputation of being disciplined and they nurtured high standards. The Hotel is old now and their best days are behind them. But they are still in the race. Their old clients (including myself) patronize the Hotel even now. Mr. Rajan Jacob, who was there at the beginning is still at the helm of the affairs. He is doing a wonderful job. The Hotel has renovated ...more
GT
George T A (Stayed 9 Feb, 2024)
group Traveller
2/5
room is okey.
as per booking breakfast is included.but they are very reluctant to serve properly.
breakfast facility and poor room service .
JM
jeya mani (Stayed 4 Jan, 2024)
group Traveller | 1 Reviews Written
3/5
SC
Satish Chandra Dubey (Stayed 25 Dec, 2023)
family Traveller
4/5
The location was ideal.
The room was neat and clean. Room service was also excellent
Guest Relaitions | Manager Replied in 2 days
Dear Satish, Thank you for your kind words. We hope to see you again soon! Warm Regards, Front Office, Hotel Excell ...more