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Guest Reviews & Rating for Hotel Surya (Laxman Jhula)

goRating

3.5/5

227 Ratings

99 Reviews
5
63
4
63
3
43
2
26
1
32

What our guests say?

  • near near laxman jhula (22)
  • near lakshman jhula (10)
  • small rooms (7)
  • delicious food (7)
  • bad experience (6)
  • worst service (5)
  • + 4 more
SK
(Stayed 7 Jul, 2023)

family Traveller | 3 Reviews Written

2/5
There is no service of Food or staff is also not supportive in any local help Thanks
(Stayed 20 Jun, 2023)

group Traveller | 2 Reviews Written

1/5
Poor approach way.No service.No lift.very distant from Arti point. Entry through uncomfortable many stairs. No food ing at time of call. No help for reaching at hotel to cross river. Charges per day high & not according to location or value.
(Stayed 7 Jun, 2023)

group Traveller | 17 Reviews Written

1/5
The worst hotel ever Stinky washroom, only two power source and poor guidance. Also they were having their own police support.
AN
(Stayed 6 May, 2023)

group Traveller

4/5
decent hotel .."ll reach just by crossing laksham jhula.

Team Hotelsurya | Rana Replied in 8 days

Dear guest. Thank you for your positive comments

KS
(Stayed 13 Mar, 2023)

group Traveller

1/5
I would suggest to stay away from this hotel. It’s not well maintained, you will find a better hotel for this price in the surroundings. Ceilings paints were comig off, bathroom was in terrible shape. No handwash in bathrooms. No mats. Location - It is near to Lakshman jula, since lakshman jula is permanently closed for travel. You will have to cross Janki bridge, which will be a 20min ride via two wheeler. Note:(only two wheeler is allowed on bridge) Better find a hotel near Ram jula or near Triveni ghat that would be ideal.

Team Hotelsurya | Rana Replied in 2 months

We want to know why did you face these issues and we would like to take an appropriate actions!

VI
(Stayed 17 Feb, 2023)

solo Traveller

3/5
If you plan to check in, do it only during day time. Else, you will be miserably stranded. Very far from the public transport. There is a local ferry service but not suitable if you have luggage. The good thing is there is a Tamil Restaurant where you can enjoy authentic dosa and filter coffee. The room is below average. Not suitable for business stay. Poor public transport access. The room is below average.

Owner | Raj Replied in 1 month

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your n ...more

AB
(Stayed 30 Dec, 2022)

group Traveller | 1 Reviews Written

1/5
1 Very Bad experience. Staff are ignoring. No parking service. Have to pay parking separately. Worst room service ever experienced bed quilts of rooms and bathrooms. totally bed experience. not a proper lighting feel like dharmshala hotels rooms

Team Hotelsurya | Rana Replied in 4 months

We want to know why did you face these issues and we would like to take an appropriate actions!

SK
(Stayed 20 Dec, 2022)

group Traveller | 1 Reviews Written

4/5
rooms are spacious, comfortable. Staff also behaved in good manners. but there is inconvenience in reaching the hotel as Lakshman jhula is under repair.

Managar | Raj Replied in 9 days

Thanx for such a nice compliment . we hope you visit again

(Stayed 30 Oct, 2022)

group Traveller | 15 Reviews Written

4/5
good budget hotel, best location, served no food or tea, cooperative staff...

Front Desk | Rana Replied in 2 months

Dear guest. Thank you for your positive comments

(Stayed 7 Oct, 2022)

group Traveller | 3 Reviews Written

2/5
Laxman jhula closed since last one year and it may take much more time to start, lots of trouble due to this. Please confirm whether laxman jhula open or not before arrival then book your stay in this side

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