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Hotel

Reviews of The Fern Kesarval Hotel & Spa Verna Plateau, Goa

Mormugao, Goa403710MormugaoGoaIndia
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3.7/5
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Guest Reviews & Rating for The Fern Kesarval Hotel & Spa Verna Plateau, Goa

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    • goRating

    3.7/5

    249 Ratings

    74 Reviews
    5
    81
    4
    82
    3
    49
    2
    19
    1
    18

    What our guests say?

    • clean room (20)
    • helpful staff (20)
    • tasty food (13)
    • good stay (12)
    • good place (7)
    • clean pool (6)
    • + 1 more
    (Stayed 6 Sep, 2024)

    family Traveller | 11 Reviews Written

    3/5
    The rooms are good and spacious. However the property is not very much maintained. Staff are good except the receptionist ( male)who doesn't even care for travellers arrival. The staff at the restaurant are humble. I find the spread is very less in the breakfast buffet. Housekeeping staff are also good. I stayed for three nights and four days. Swimming pool is very good

    General Manager | Ajay Singh Replied in 3 days

    Dear Aishwarya, We appreciate your feedback on the room size and our housekeeping staff. It's great to hear that y ...more

    (Stayed 6 Sep, 2024)

    family Traveller | 11 Reviews Written

    3/5
    The rooms are good and spacious. However the property is not very much maintained. Staff are good except the receptionist ( male)who doesn't even care for travellers arrival. The staff at the restaurant are humble. I find the spread is very less in the breakfast buffet. Housekeeping staff are also good. I stayed for three nights and four days.
    SP
    (Stayed 12 Apr, 2024)

    family Traveller

    4/5
    The service and food is excellent. The rooms are old but good. There is renovation going on at one end of the Hotel maybe the new rooms would be excellent... looking forward for it to start.

    General Manager | Ajay Singh Replied in 7 days

    Dear Mr.Sunder, Greetings of the day!! We're delighted to learn that you enjoyed the food and service during you ...more

    AA
    (Stayed 13 Mar, 2024)

    group Traveller

    5/5
    amazing stay experience in Goa. comfortable stay and relaxing with food

    General Manager | Ajay Singh Replied in 13 days

    Dear Mr.Ahtsham, Greetings!! We're delighted to hear about your amazing experience in Goa and are thrilled that ...more

    GS
    (Stayed 29 Jan, 2024)

    group Traveller | 1 Reviews Written

    4/5
    It was good staying at the fern kesarval, the service at times was slow..but otherwise the room and other services are good.

    General Manager | Ajay Singh Replied in 5 days

    Dear Garima, Greetings of the day!! We're glad to hear that you enjoyed your stay at the Fern Kesarval and found ...more

    PS
    (Stayed 6 Jan, 2024)

    family Traveller | 20 Reviews Written

    4/5
    Nice hotel with spacious room, good staff, good food. we like our stay. Only drawback is its far from beaches.
    SS
    (Stayed 29 Dec, 2023)

    family Traveller

    5/5
    Had an amazing stay .. loved it would love to visit again .. food was good

    General Manager | Ajay Singh Replied in 7 days

    "Dear Sonali Singh, Greetings of the day!! We are thrilled to hear that your stay with us was amazing and that our ...more

    SS
    (Stayed 21 Dec, 2023)

    family Traveller | 2 Reviews Written

    4/5
    JK
    (Stayed 10 Dec, 2023)

    group Traveller

    5/5
    Good hotel ..nearby goa airport..had a memorable stay

    General Manager | Ajay Singh Replied in 10 days

    "Dear Mr.Jay, We're glad to hear that our hotel's proximity to the airport and overall experience provided you with ...more

    KS
    (Stayed 6 Dec, 2023)

    group Traveller

    1/5
    Hell experience never comes again staff food like smelly they have no option for vegetarian fnb -0 hospitality-0 fresh feeling-0 any co operative staff - 0 ill give kesarval the fern totally-0 i personally suggest before u come please check stars and review i would like to say if anyone offered free for this fern ill say big no Everything

    General Manager | Ajay Singh Replied in 4 days

    "Dear Kunal Shah, Greetings of the day!! As per our communication in person, and todays feedback in your presence, ...more

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