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  7. Review of Veronika resort (A Unit of GVM Resort)

Reviews of Veronika resort (A Unit of GVM Resort)

Solan173212SolanSolanIndia
|7.0 km from city centre
View Map
3.5/5
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Guest Reviews & Rating for Veronika resort (A Unit of GVM Resort)

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    • goRating

    3.5/5

    68 Ratings

    12 Reviews
    5
    17
    4
    18
    3
    22
    2
    4
    1
    7

    What our guests say?

    • nice room (4)
    • unprofessional staff (2)
    • good property (2)
    (Stayed 27 May, 2024)

    group Traveller | 1 Reviews Written

    2/5
    होटल अच्छा नहीं, मुझे यह होटल लेकर करके पछतावा हुआ

    Undefined | Undefined Replied in 2 days

    We are extremely sorry for the inconvenience.

    AO
    (Stayed 23 Dec, 2023)

    group Traveller

    1/5
    Very upset with room services and all, They dont know to entertain the guests, Tea time is 40-45 minutes instead of 10 minutes, No water glasses and water facility in room, Food quality is very bad, even they served a stale vegetable in lunch with cream, waiting timings was above 1 hour, instead of 10-15 minutes, which they said., no heater facility in a horrible cold. We need our money back, If possible. Really worst experience of life.

    Undefined | Undefined Replied in 15 days

    We are really sorry for the inconvenience.

    AR
    (Stayed 5 May, 2023)

    group Traveller | 9 Reviews Written

    2/5
    Rooms are big and spacious but lack of maintenance. Room service was very poor. Totally unprofessional Staff. Most of the amenities mentioned were not present in the room. Overall not value for the money.

    Undefined | Undefined Replied in 1 day

    We are extremely sorry for the inconvenience. Appropriate action shall be taken.

    HG
    (Stayed 2 May, 2023)

    group Traveller

    2/5
    2 Looks like it's a new establishment and has started operations without being fully equipped. It lacks basic necessities.

    Undefined | Undefined Replied in 17 hours

    We are extremely sorry for inconvenience.

    AV
    (Stayed 20 Apr, 2023)

    group Traveller | 1 Reviews Written

    1/5
    worst staff i have ever meet. all of dem were liarsfirstly lie on my face and then say sorry sir

    Team | Veronika Resort Replied in 2 days

    We are sorry for the inconvenience. Appropriate action will be taken.

    DC
    (Stayed 15 Mar, 2023)

    group Traveller

    4/5

    Undefined | Undefined Replied in 2 days

    We appreciate your feedback.

    AC
    (Stayed 3 Feb, 2023)

    group Traveller

    5/5
    The thing that I liked most about this place was the value for money we got. We got the second cheapest room that they offered and I wasn't expecting anything fancy, but upon entering the room I was literally blown by it. It was very spacious, neat, clean and very thoughtfully furnished. The staff was very polite and courteous. I would definitely visit again and next time try the higher tier rooms because if they are offering this much at the lower tiers, can't even imagine what we are going to get at the pricier ones.

    Undefined | Undefined Replied in 6 days

    Thanks, we really cherish your feedback.

    AN
    (Stayed 4 Jan, 2023)

    women Traveller

    4/5
    Good place nice rooms No toiletries given had to wait for towels tv not payment takes time Food is expensive and okaish in taste too cant order from outside Bonfire

    Undefined | Undefined Replied in 4 days

    We really cherish your feedback, looking forward to improving and serving you again.

    (Stayed 31 Dec, 2022)

    family Traveller | 6 Reviews Written

    5/5
    It was really amazing. Clean and well maintained. Property and rooms are very clean. Worth stay here

    Team | Team Veronika Replied in 1 day

    Thanks, we really cherish your reviews. Looking forward to serving you again.

    GS
    (Stayed 29 Dec, 2022)

    group Traveller | 4 Reviews Written

    3/5
    Deluxe room has no view or balcony. the hotel is still under construction. we ordered something else and chef served on his own wish

    Undefined | Undefined Replied in 1 day

    We really appreciate your feedback, looking forward to learn and improve.

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