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  7. Review of Welcomhotel by ITC Hotels, Kences Palm Beach
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Hotel

Reviews of Welcomhotel by ITC Hotels, Kences Palm Beach

Mahabalipuram603104MahabalipuramMahabalipuramIndia
|5 minutes walk to Lazy Day's Beach Villa
View Map
4.2/5
View Reviews

Guest Reviews & Rating for Welcomhotel by ITC Hotels, Kences Palm Beach

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    • goRating

    4.2/5

    315 Ratings

    127 Reviews
    5
    164
    4
    83
    3
    38
    2
    18
    1
    12

    What our guests say?

    • polite staff (32)
    • pleasant stay (30)
    • excellent property (24)
    • excellent food (17)
    • spacious rooms (17)
    • clean beach (14)
    • + 6 more
    GP
    (Stayed 12 Mar, 2025)

    group Traveller

    4/5
    Pricing is good, so is the location. The pool and beach access can be kept open longer, alacarte coffee and tea in the restaurant can be better

    Ahamed Kabeer Replied in 1 month

    Dear Guest Namaste!! Thank you for taking out the time to share your valuable feedback with us. The team here would be d ...more

    (Stayed 23 Nov, 2024)

    family Traveller | 5 Reviews Written

    5/5
    Excellent property. Well kept. All staff were highly cooperative. Very safe, great location with clean beach access and very best to Mahabalipuram UNESCO heritage sites!

    General Manager | Virender Thapa Replied in 1 month

    Dear Guest Namaste!! Thank you for taking out the time to share your valuable feedback with us. The team here would be ...more

    RS
    (Stayed 14 Nov, 2024)

    group Traveller

    1/5
    Very bad service. Service guys just enter the room without your permission. They do not respond if you ask for WIFI password. Worst service I have ever seen in ITC hotels.

    General Manager | Virender Thapa Replied in 6 days

    Dear Guest, Namaste!! Thank You for your valuable feedback with us! We at WelcomHotel Kences Palm Beach, always strive ...more

    GP
    (Stayed 7 Nov, 2024)

    family Traveller

    5/5

    General Manager | Virender Thapa Replied in 13 days

    Dear Guest Namaste!! Thank you for taking out the time to share your valuable feedback with us. The team h ...more

    KC
    (Stayed 5 Nov, 2024)

    family Traveller

    3/5
    - Checkin time was 3 PM but the rooms were not ready by then- Coffee tasted pretty bad- Crowd management in the restaurant was poorrandom preferential treatment in allotting tables in the Shack - Ground staff were courteous

    General Manager | Virender Thapa Replied in 15 days

    Dear Guest, Namaste!! Thank You for your valuable feedback with us! We at WelcomHotel Kences Palm Beach, always striv ...more

    (Stayed 30 Sep, 2024)

    group Traveller | 1 Reviews Written

    5/5
    Good

    General Manager | Virender Thapa Replied in 1 day

    Dear Guest Namaste!! Thank you for taking out the time to share your valuable feedback with us. The team h ...more

    (Stayed 27 Sep, 2024)

    group Traveller | 1 Reviews Written

    5/5
    Great

    General Manager | Virender Thapa Replied in 1 day

    Dear Guest Namaste!! Thank you for taking out the time to share your valuable feedback with us. The team h ...more

    (Stayed 10 Sep, 2024)

    women Traveller | 4 Reviews Written

    5/5
    had a truly wonderful stay here. the hospitality, staff, cleanliness, food, pool, tt table and beach were all fantastic! lovely weekend getaway

    General Manager | Virender Thapa Replied in 6 days

    Dear Guest Namaste!! Thank you for taking out the time to share your valuable feedback with us. The team h ...more

    SS
    (Stayed 9 Sep, 2024)

    family Traveller

    5/5
    a wonderful place, well maintained property, courteous staff ,good food. rooms were very clean. the access to a clean beach is the highlight among other value points like pool, spa etc.

    General Manager | Virender Thapa Replied in 18 hours

    Dear Guest Namaste!! Thank you for taking out the time to share your valuable feedback with us. The team h ...more

    PE
    (Stayed 17 Jun, 2024)

    family Traveller | 1 Reviews Written

    3/5
    Service - Good Garden Area - Very well maintained, excellent Room - Good Less space for Games and playing area Food - Buffet both for dinner and breakfast number of dishes are limited and tasty. very disappointed Swimming pool - Good but foul smell Not worth the amount paid We enjoyed it with the kids The food is not tasty and there are less numbers of dishes.

    General Manager | Virender Thapa Replied in 2 days

    Dear Guest, Namaste!! Thank You for your valuable feedback with us! We at WelcomHotel Kences Palm Beach, always striv ...more

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