Property Photos (55)
Room(12)
Traveller Photos(99)
Guests love this hotel for its cooperative staff, excellent location, excellent food, isolated place, nice view. With an impressive 3.5 out of 5 rating from 73 reviews, it’s a favourite among travellers.
Here’s what guests have to say:
*27% found their stay excellent, praising the comfort and hospitality.
*40% rated it good, appreciating the service and amenities.
*10% felt it was average, mentioning room for improvement.
*23% had a below-expectations experience, highlighting specific concerns.
Room Type
Room Options
Price
A comfortable resort providing delicious meals, modern rooms, and stunning visuals.
Situated in the serene Kangra Valley, near the Devi Himani Chamunda Mandir trail.
Enjoy enchanting views of the Dhauladhar Range from the resort.
Experience delicious meals at the property's in-house restaurant.
goRating
3.5/5
73 Ratings
What our guests say?
family Traveller
Manager | Citadel Replied in 1 year
Dear guest, thank you for choosing to stay with us. It brings us immense pleasure to know that you had a good experience ...more
Manager | Citadel Replied in 10 hours
Dear Guest, We have not misbehaved. Electricity was gone for only 10 minutes which was sorted out. Intentionally doing t ...more
Manager | Citadel Replied in 23 days
Thank you for your positive feedback . Because of heavy rains this year , renovations had got delayed but are on now . W ...more
Manager | Citadel Dharamshala Replied in 11 months
Dear Guest, Thank you for your valuable feedback.
group Traveller | 2 Reviews Written
group Traveller | 4 Reviews Written
family Traveller
Manager | Citadel Replied in 4 months
Dear guest, thank you for choosing to stay with us. It brings us immense pleasure to know that you had a good experience ...more
group Traveller
Manager | Citadel Replied in 4 months
Dear guest, thank you for choosing to stay with us. It brings us immense pleasure to know that you had a good experience ...more
family Traveller
Manager | Citadel Replied in 9 months
Dear guest, thank you for choosing to stay with us. It brings us immense pleasure to know that you had a good experience ...more
group Traveller | 2 Reviews Written
Manager | Citadel Replied in 17 days
Dear Sir Thank you for your valuable feedback . Its a great booster for our staff , who work in this remote area .
Check-in Time: 1 PM Check-out Time: 11 AM
Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Outside food is not allowed
Smoking within the premises is not allowed
Midway Dharamshala-Palampur(18 Km)-Manali Road(Village Jia) Near Chamunda Temple
It was a memorable experience staying at Citadel. The hotel is located on a secluded hilltop and reaching there itself could be a nightmare; especially if you reach the locality after 6 PM. But once you reach there, you will find it worthy. The staff are very courteous and helpful. The location is excellent with awesome views that you may not find in over-crowded Dharamshala town. Food options are limited in buffet but that is acceptable considering the terrain and demand-supply relationship. The hotel staff will arrange for local sight-seeing, on request at a reasonable price. I will recommend this hotel to anyone who wants to stay at a secluded place in the lap of nature. However, just ensure to bring your own vehicle else reachability would be an issue.
Hotel is nearly 30km away from Dharmshala and on dharamshala Palampur road. There are two roads to reach hotel, one from Chamunda devi side is a Village Road . The condition of the road is not good. Other side rd from Palampur is good. It took nearly 1.20 hrs to reach hotel from Dharmshala. Location is very good.staff is very cooperative. They take dinner order by 9 pm . I suggest to book the hotel for one day if you want to visit Mcleod-Ganj on next day. If you want to stay away from rush/traffic then this place is very good.
Lovely hotel on top of the hill!. Staff is friendly and courteous. The hotel has an amazing location from which you can enjoy the breathtaking views of the valley. The food is good and sumptuous and the view from the restaurant is absolutely worth it. Having a cup of hot coffee with the snow capped mountains just next to you is surely one of the best feelings. The only drawback is that the rooms are a little small and the hotel can be a real pain to locate as not many are aware about the exact location of the hotel.
Hotel is located in a very nice location with peaceful environment. The rooms have a very nice view of Himalayan range surrounding the hotel and a small river flowing by. Staff is quiet helpful, courteous in all aspects and displayed through professionalism throughout. Taxis arranged by the hotel are of reasonable price with friendly drivers guiding us. Food is good, tasty and reasonably priced.
Rooms were good and spacious with small balcony. Breakfast and dinner both were nice. Buffet menu have less options but food was good. we reached in restaurant area for dinner by 9 and starters were not in condition to eat. Resort has recreation area which is good. location is good for those who want to stay away from city. Beware of insects in evening.
Our room did not have proper view as it was located in basement, so just make sure you inform people about that. Thats the only thing that hit our mind when we entered. But overall it was a good experience. Nice Location - 4.5/5 Awesome food and service - 5/5 staff very good - 5/5 Suitable for Friends / couple / family any one
Nice hotel, great hospitality and is located in picturesque sorrounding with Beautiful Dhaula Dhar mountains. Though the resort is remotely located, access is available with transport (cab) facility arranged by resort management. There are no restaurants in the vicinity and food option is limited here but tasty!
This hotel property was very nice and accommodation was very good and nicely maintained and the services was good enough. The hotel staff was really very helping. Overall i had a nice stay at The Citadel Resorts, in Dharamshala. Recommended to all.
Rooms need little maintenance, staff is very courteous, food is good, buffet breakfast , lunch and dinner need improvement. This property is only for peace full lover ....guest who want to stay in market, or social place please avoid.
this is the best experience with this resort to stay. nice and cooperative staff and properly manage. wonderful to see at that peak point near to almost top of that location. must visit its value for money.
Hotel location is awsm, and owner of hotel is very corporative and a good person. Please must go at least one day. Only food quality should be improve. Overall 4 star out of 5.
loved my stay at this place. Very hospitable people. Food is pricey but good. Would surely recommend it to everyone.
Location is beautiful, service was good, staff members were polite. It is little away from main road ( around 4 km)
hotel location is very good room bathroom is very clean sarvice is good food is average and very expensive
Nice place for those who seek nature and views of heaven, place to go in big groups, tricky to reach here,
Awesome location and a peaceful environment.Neat and clean rooms .Service staff very polite and prompt.
A little far from city but view is worth it. Location is towards palampur. Staff is responsive & good.
Best view, food and location tempted me to pay a visit atleast 4 times.
Staff was really nice. Resort actually situated at the lap of nature.
Located At a serene location, very courteous staff. Excellent food
How many types of rooms are available at Hotel The Citadel Resorts Dharamshala?
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What are the customer ratings for The Citadel Resorts Dharamshala hotel?
What are the check-in and check-out timings at The Citadel Resorts Dharamshala?
Distance From City Centre | 18.9 km |
Nearby Area | Jia |
Address | Midway Dharamshala-Palampur(18 Km)-Manali Road(Village Jia) Near Chamunda Temple |
Check-out | 11 AM |
Check-in | 1 PM |