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Mountain View King Rooms
2 Guests
1 Room
1,740
392 taxes & fees
1 roomper night
Use GOYES Code
Get ₹ 310 off. Pay using YES Bank Credit Cards to avail the offer.With an overall rating of 2.9 out of 5 (14 Ratings), The property is rated very good by 21% of the guests, 14% have rated it good, 29% have rated it average, 36% have rated it bad. Also, we recommend that guests must go through traveller reviews and ratings posted by fellow travellers on the Goibibo platform to ensure that this Resort is best suited for them.
In terms of Location 51% people like this property location. and amenities are liked by the 44% of guest. 44% guest said Wi-Fi was good.
Room Options
Price
goRating
2.9/5
14 Ratings
group Traveller
Manager | Rahul Replied in 2 days
Attension We got this reservation from goibibo . The guest's name was Mr. Ravi with 4 more other guests. Mr. Ravi wa ...more
family Traveller
Property Manager | Rahul Shukla Replied in 9 days
Dear Ma'am, The inconvenience caused is regretted and we feel very sorry that you had issues with our supervisor. Mea ...more
group Traveller
Undefined | Undefined Replied in 2 days
Thank you...as we have mentioned in the property. It's near kempty fall, mussoorie address
family Traveller | 1 Reviews Written
Manager | Anu Priya Replied in 2 days
Hi Sir, as we have seen your review and comments about your stay with us. we are really surprised to see your comm ...more
family Traveller
Undefined | Undefined Replied in 1 day
Thank you
family Traveller | 6 Reviews Written
Manager | Rahul Shukla Replied in 4 days
Thank you
group Traveller
Undefined | Undefined Replied in 19 hours
Thank you sir ❤️
Check-in Time: 11 AM Check-out Time: 10 AM
Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Outside food is not allowed
Smoking within the premises is not allowed
Landmark- Himalayan Adventure Institute,Village kandi, kempty Falls,mussooire ,Kempty Fall Road , Mussoorie- 248179
The most worst experience of a hotel ever. We booked two seperate rooms for two families but the hotel manager said booked rooms are not available and you have to stay in very low categoery room. After seing the conditions of the rooms (pictures attached) we refused to stay because we have already made the higher amount. Mr. Rahul, the manager clearaly said, you can cancel the booking and can search any other hotel. It was 7.00 P.M. in evening and we were new to the place so we had to stay in the same property and after lots of argument we got an option for one big room for two families. My parents slept on the bed and me, my wife and our 9 year old kid slept on one sofa cum bed which was very small and mattress was very umcomfirtable.The hotel staff was very rude, all services like canteen, cleaning, service staff was pathetic.Everytime we had to wait for at least 2 hours for food and there are only 10% items available from the whole menu. Even they did not have bread/bread items in the morning for breakfast.The hotel had made the whole trip experience bad and we would like to say that please research a lot before booking and hotel because it can ruin your whole trip.No special handling for senior citizens. Delay in food, no room service, uneven/uncomfortable ways and stairs inside the property etc..Even we had to carry the luggage ourself to the rooms. The manager was shouting on the guests which we have seen first time in the life.
Prime location with a good view; However, there is a supervisor who acts like the owner of the entire Mussoorie. He was rude from the get-go; please note they have NO check-in policy after 11.30 PM, if you are traveling from far away, don't consider this place as the supervisor was bluntly rude and refused to let us in and we had to beg him as we had a kid with us. The worst part was check-out, he was at our door at 10.15 AM asking us to leave when the hotel was not even fully booked, we requested him to allow us till 11 AM but he outright refused it and said to leave in 30 mins. When you are in a business that is too customer-front, even if you are the owner of the place and let alone a supervisor, you be polite with your customers; PERIOD. We had to rush to get out and that too after spending 11K for 3 days and yet being treated like NOMADS. Keeping the Supervisor aside, the other staff we encountered were great; the canteen food was bad, especially the chai (in a hill station) can take a lot of improvement.
It was an affordable stay in Mussoorie. The rooms are clean and cozy with roof top views of mountains in and around. It is a quite large campus surrounded by trees and flowers giving a pleasant feel. They are also ready to arrange food on our requirement. It will be a great place if you want to relax your holiday with your friends and family. It offers many picturesque views if you like to explore the area. But the only con is that it is quite far from Mall road, so we have to arrange separate vehicle to travel here. On the whole we had a nice time here.
It is suitable for each category -couple, family etc. There is lot of picture spot & you'll get one more hidden spot going through stairs which is man-made but at the last point you'll reach to beautiful place and it is also a part of hotel. You can join adventure activity but pay separately. kempty fall is just nearby. Service men are so polite & they can advise you better places. All over my experience is complanceny.
The experience was mind blowing. The view when you open your doors in the morning will just refresh your mind. And its not far from any of the destinations you might want to go. Actually its the perfect location to stay in the same price or comparatively lesser price then other hotels. The perfect resort The view , the place , location , morning view
rooms are very small and jam packed. Hospitality is good.
ghatiya room
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Distance From City Centre | 10.9 km |
Nearby Area | Kempty |
Address | Landmark- Himalayan Adventure Institute,Village kandi, kempty Falls,mussooire ,Kempty Fall Road , Mussoorie- 248179 |
Check-out | 10 AM |
Check-in | 11 AM |