Hotel Ud Assi Inn Near Assi Ghat

Initial impression was good but didn't live up to the expectation. 1. Few not all staffs were attentive, had to follow up a lot for smallest of things like towels, hot water etc. 2. Lift was not working and the worst part is they don't have their own staircase it is shared with another appartment beside. Since the lift was not working they didn't even put lights in the stairs, This is the worst thing experienced as my family had to climb up four sets of stairs everytime we need to go to the room. 3. Parking facility is something they don't provided they have just mentioned it in the amenities list. Again the parking is shared with that appartment and mostly it is full, we had to park our car outside the hotel for the entire duration. Manager Mr. Singh initially seemed helpful and nice and since we checked in early so he asked for some amount for early check-in and that was fine but at the time of checkout when we asked about all this happened especially lift and consider this...he simply said ' Isme hum kya kar sakte hain'...what an answer it was. Nothing to be honest and frank, could have been better if the lift was working.

First I don’t recommend this hotel to anyone. Now let me share my story. Me and My GF are kind of traveller, it’s our hobby to explore some new places, We decided to booked this hotel ( which was mistake). This hotel was in couple friendly category and also this was the only hotel in Varanasi which has a parking space since we are travelling by car. On reaching hotel, the staff doesn’t wear a mask nor they have any sanitizer. They DENIED TO GIVE OUR ROOM because we are unmarried, I also told them your hotel was in couple friendly category this means that unmarried couple can book their room. Also I am very tired because I was driven 400Km. The old man and young woman is sitting behind the reception they also try to threaten me ... you hotel lies on couple friendly. They say that your application is not correct and they try to grab my phone. They say that your phone is not working. They try every trick to harass me....There are GOONS sitting on Reception.

Overall waste of money to stay Pros - 1. good location near asssi ghar 2. ⁠size of room are big and good furniture 3. ⁠floor staff ia good but only reactive Cons 1. No cleaniness(dirty across hotel) 2. ⁠poor architecture no stairs at all only lift which is small and very slow 3. ⁠Poor and sluggish management (santosh ji manager) 4. ⁠ Tv, soap, handwash were provided after request only. (No ac remote ). (Staff is reactive not proactive) Mr. Upendra Singh owner seems completey unaware and unavailable. Lack of monitoring leading to deteriorating Hotel.

Instead Of Hotel Ud Assi Inn I Got an alternate arrangement in Hotel Grand International Near Cantt Railway Station. Now talking about Hotel, Hotel was Good, Rooms Were Neat and Clean Properly managed before check in, but hot running water was not working, room service was pathetic, neither they know how much utensils should be given to two persons for dinner nor they could provide that on demand, food Was Good But Very Much Costly and the quantity served was also less...